Our approach

Keep the need connected to the work.

A clear connection between the business problem, the agreed behaviour, and the delivered software. We choose the depth of discovery and verification to fit the assignment.

  1. Business need
  2. Agreed rules
  3. Concrete examples
  4. Implementation & verification

01 / Understand

Start with the work
people need to do.

Identify the people, workflows, terminology, and goals behind the request. Make scope boundaries, operating constraints, assumptions, and unanswered questions visible.

Output: a shared workflow description and an agreed account of the problem.

02 / Model

Agree what happens,
and who is responsible.

Explore events, business rules, exceptions, external systems, and responsibilities. Define useful boundaries before choosing how the software should be organised.

Output: relevant process models, rules, dependencies, and integration boundaries.

03 / Plan

Choose a useful
delivery increment.

Prioritise the work around a coherent user journey. Establish what belongs in the next increment, what it depends on, and who will review and accept it.

Output: prioritised scope, delivery dependencies, and acceptance responsibilities.

04 / Specify

Make the behaviour
testable.

Use concrete examples to agree business rules, boundaries, and failure cases. Resolve questions that materially affect the work before implementing the affected scope; record other uncertainties with an owner and next action.

Output: acceptance criteria, behaviour scenarios, and recorded decisions.

05 / Verify

Build against
what was agreed.

Implement and review the changes, then check them against the agreed behaviour. Connect test evidence to requirements and assess changes for their effect on scope, effort, and dependencies.

Output: working changes, relevant tests, review decisions, and acceptance evidence.

06 / Handover

Make the next step
understandable.

Agree the documentation and operational preparation the assignment needs. Explain deployment, configuration, known limitations, and recovery considerations so the work can be maintained and supported.

Output: handover material, operational notes, and agreed next actions.

Techniques we draw on

Shared understanding,
made explicit.

These established techniques support collaborative discovery and specification. We select them to fit the assignment and can work within an existing delivery process.

Domain Storytelling
Describe who does what, with whom, and with which information.
EventStorming
Explore what happens, its triggers, and the responsibilities and boundaries around it.
User Story Mapping
Organise a journey into useful, prioritised delivery increments.
Example Mapping
Clarify rules through examples and identify questions that still need an answer.
Gherkin scenarios
Describe behaviour using Given, When, and Then. Scenarios become automated tests when connected to test code and executed.

Conditions for delivery

Quality belongs
in the scope.

Security, privacy, accessibility, performance, and recovery expectations can shape the design as much as a feature does. We identify the relevant requirements, review points, and verification responsibilities with you when agreeing the work.

A clear next step

Tell us what needs to work.

A project, an integration, or a system that needs a closer look.

Discuss a project